The COVID-19 outbreak has significantly affected Thailand's approach in managing critical situations such as medical intervention, lockdowns, and travel restrictions to reduce the endemic and battle against the disease. The country now allows private and public institutions to contribute to shuttles supporting mobility to hospitals, further accelerating the patient's access to proper medical care.
The shuttles are equipped with technologies that allow commuters to book seats on routes seamlessly. The technology is a part of Thailand's recently established Digital Economy Promotion Agency (DEPA) that plans to apply the power of healthcare mobility, big data, and AI to facilitate COVID-19 containment measures.
The government has recently launched the CityDash.AI as a platform to support healthcare supervisors and public health administrators to curate crowdsourced data and aggregate them into insights helpful for tracking the spread of the virus. The technology accelerates healthcare providers to anticipate future virus outbreaks and control their capacity, eventually encouraging data consolidation for the industry.
However, the platform requires an entire team capable of cloud technologies and data analysts to support the process. While recent surveys have shown that Thailand's citizens are willing to cooperate in the newly found initiative, the country still lacks a competent skill force to contribute to technology development. The CityDash.AI is currently in its beta phase, running its trials and conducting trials and errors for its operations.
Previously, Thailand was struck with multiple endemic as the country failed to contain the virus from going nationwide. As Southeast Asian countries slowly recover, Thailand struggles with the latest Delta variant COVID-19's spread. The occurrence has resulted in the country's lagging economic growth and national scale recovery.
Aside from the technology, Thailand collaborates with multiple private partners to support the adjacent services stemming from the platform establishment. SWAT Mobility, alongside Toyota Mobility Foundation, has provided a smart transportation method for healthcare workers in major public hospitals to commute during the crisis period free of charge.
Healthcare workers in Thailand's forefront hospitals can leverage from an intelligent backend system that allows demand-responsive routes, eventually driving the country's healthcare system to become more efficient in its operations.
The effective healthcare system and operations now stand as Thailand's competitive advantage in the Southeast Asian landscape, inviting tourists from neighboring countries to flock to their borders to access affordable and capable healthcare services as countries allow travel once more.
Laos, as an example, has been Thailand's number one cross-border host patient seeking more technology-based services. Thailand is already equipped with enough medical doctors, social workers, and public healthcare institutions, preventing the system from getting overwhelmed during the peak period of COVID-19.
Hence, the digital transformation done by both the government and the private players acts as a cushion for the damages, besides being an accelerator for Thailand's citizens' digital adoption as the country anticipates the global digital revolution.
Today, Thailand's healthcare system possesses a steady telemedicine framework guideline to underlie the activities that would soon birth innovations revolving around helping healthcare providers with its pain points.